Delivery or Collect
Refrigerated delivery
We deliver to Great Britain, Northern Ireland and Republic of Ireland. There is a minimum order value of £75 for courier delivery.
Delivery charge
Delivery charges vary depending on the size of the order and the delivery location and are calculated at the checkout.
Biodegradable, compostable packaging and delivery boxes
Our standard order packaging boxes are special recyclable boxes with gel ice that is food safe and can be defrosted and poured down the drain. The meat is insulated while in transit by thick sheep's wool wrappers which can be composted at home or at your local recycling centre.
We also offer an upgrade to shipment in a polystyrene insulated box lined with wool and ice. This option is recommended for quick frozen items and also for shipping any meat in warm weather. You can buy this upgrade here
Choose from two delivery options
- Signed for delivery
- No signature delivery
Signed for Delivery
This is our standard courier delivery service. Signed for delivery means that the courier driver will not deliver the parcel without being able to hand it over to someone at the delivery address and will require a signature for the receipt of the parcel. This means that with this option someone has to be at the delivery address to sign for and receive the parcel. This option is selected at the checkout.
No Signature Delivery
No Signature Required delivery means that the driver will leave your parcel in a safe place (which you can choose) and will not require a signature. No one will need to be home for this option. This can be booked by purchasing an upgrade to our standard courier delivery service here
Shipping days & deadline for placing orders for courier delivery
- Orders for Parcelforce delivery will be shipped on the next available shipping date, unless you instruct us otherwise with a note on your order.
- Shipping days are Monday to Thursday for delivery by Parcelforce on Tuesday to Friday.
- If an order contains items which are not available we will ship the order on the next available shipping date when the items are available e.g. if an order contains chicken products which are only received by us on Thursday afternoon or Friday we will delay shipment until the next available shipping date which will be Monday of the next week.
- The deadline for placing orders for Parcelforce shipment in the same week is Wednesday 4pm - this is because the courier requires 1 days notice to set up a booking so orders placed after close of business on Wednesday will not be seen by our staff until Thursday morning, which is too late to book a next day courier. We do not ship on Friday because that would mean parcels would be stuck in the delivery depot over the weekend (the courier depot staff and drivers do not work on Saturday or Sunday.)
- We aim to ship all orders placed by Wednesday 4pm in the same week but please note that during exceptionally busy periods shipment may be delayed until the following week.
- Orders placed from Wednesday 4pm to Friday 5pm will be booked for courier collection on the following Monday for delivery on Tuesday.
- We aim to ship all orders booked over the weekend on either Monday or Tuesday (depending on the volume of orders placed) with expected delivery by the courier on the day after shipment.
- If you need your order to be delivered on a certain day, please put a note on your order telling us which delivery date you need. We will try to accommodate that if possible (taking into account the volume of orders and our available staffing). If it is not possible to ship on the date you requested we will let you know to arrange an alternative.
Minimum order size for courier delivery
PLEASE NOTE! The minimum order for courier delivery is £75 - if there is less than this in your basket the courier delivery option does not display. To fix this add more items to reach the minimum order value. Please note the minimum order value for a subscription purchase is £75 (sterling) - this can be made up of many different subscription products in the one order. If you are placing an order which contains some items purchased on subscription plus some one-time purchases, the subscription items in the overall order must add up to a value of £75 or more. (Why? - this is to ensure that the subscription order we send out to you on your second and subsequent subscription order reaches the £75 minimum required for courier delivery). This requirement applies even if your initial combined subscription and one-time purchase order comes to more than £75.
Collect in person
Orders can be collected at our farm on Friday 2pm to 6pm or on Saturday 2pm to 6pm. Please order by Thursday 12 noon for Friday collection and by Friday 12 noon for Saturday collection. There is no minimum order for collection in person.